hi Urgenthelp

Got it. Typing it up now. I'll post every so often and then edit the post to add the latest bit. That way I won't lose any of the bits (I hope)

multiply all terms by the common denominator to clear all fractions

collect all terms on the LHS

That's looks pretty nasty but I notice that putting u = 1 makes this expression zero => (u-1) is a factor

So one solution is u = 1 and I'll use the quadratic formula for the other two

The plus sign case is the one you want. Presumably you can find a reason to disregard the other two.

Bob